Human Resources Manager
WHO WE ARE:
At CloserStill, we strive to deliver the best. We’re on a mission to be the most dynamic B2B events and communities business in every market we serve, bringing people together to learn, connect and grow.
Operating across five regions, we power over 200 market-leading events, publications and brands across Business Technologies, Healthcare, Learning, HR & Education, and Future Transport & Infrastructure.
But what truly sets us apart is our people.
Our teams are diverse, driven, and united by a shared commitment to excellence. Rooted in our core values of ownership, empathy, teamwork, integrity, and determination, we empower every employee to grow, shape their own path and make a meaningful impact.
Joining CloserStill means being part of something bigger - not just building events, but creating opportunities, connections, and lasting value for the communities we serve.
WHO WE ARE LOOKING FOR:
We are looking for a proactive, hands-on HR professional who thrives in a fast-paced environment and enjoys owning the full HR lifecycle. This individual is detail-oriented, highly organized, and confident managing multiple priorities, including full-cycle recruitment, payroll, and employee relations. The ideal candidate is a strong communicator who builds trust quickly, takes initiative, and is comfortable rolling up their sleeves to get things done while partnering effectively with stakeholders across the business.
THE ROLE:
The HR Manager will play a hands-on role in executing core HR functions including full cycle recruiting, payroll administration, employee relations, HR operations, and HR system management. Reporting to the Head of HR, this role with partner with leadership and employes across the organization to support the full employee lifecycle while ensuring HR processes, policies, and compliance requirements are carried out effectively.
Key Responsibilities:
HR OPERATIONS AND ADMINISTRATION
· Lead and oversee day-to-day HR operations, ensuring efficient and compliant HR processes.
· Maintain and continuously improve HR policies, procedures, and documentation for employees based across 25+ states.
· Own and manage HR systems (HRIS), including data integrity, reporting, and system enhancements.
· Produce and analyze HR metrics (headcount, turnover, hiring data) to support decision-making.
· Ensure compliance with federal, state, and local employment laws to support audits as needed.
· Manage end-to-end onboarding and offboarding processes.
· Partner cross-functionally (finance, IT) on employee lifecycle processes.
· Support employee communications as needed.
FULL CYCLE RECRUITMENT:
· Own and manage the full recruitment lifecycle from requisition through to offer and onboarding.
· Partner directly with hiring managers to define role requirements, job descriptions, and hiring strategies.
· Source candidates through multiple channels (job boards, LinkedIn, referrals, direct sourcing).
· Screen candidates, conduct initial interviews, and manage candidate pipelines.
· Ensure an excellent candidate experience through timely and professional communication.
· Manager and maintain ATS, ensuring accurate and up-to-date data.
· Track and report on recruitment metrics including time-to-fill, cost-per-hire, and pipeline health.
· Prepare and deliver offers, including compensation coordination with leadership and finance.
PAYROLL ADMINISTRATION
· Prepare and submit semi-monthly payroll information to ensure timely and accurate processing on ADP TotalSource.
· Coordinate payroll changes including new hires, terminations, salary adjustments, bonuses, and deductions.
· Partner with finance to ensure payroll accuracy, reconciliation, and compliance.
· Partner with business leaders to ensure bonuses and commissions are processed accurately and timely.
· Support benefits administration, including enrollments and employee changes.
EMPLOYEE RELATIONS
· Act as primary point of contact for employee relations matters, providing clear and practical HR guidance.
· Manage employee relations cases, including investigations, documentation, and resolution.
· Support with progress reviews, performance discussions, and employee lifecycle meetings.
· Conduct exit interviews and analyze feedback to identify trends and improvement opportunities.
· Maintain accurate, confidential records of all employee relations activities.
TRAINING AND DEVELOPMENT
· Maintain accurate training records across the business.
· Support internal training initiatives and HR system training where needed.
· Coordinate learning and development activities or external training partnerships.
QUALIFICATIONS
· 4-6+ years of HR experience, ideally in an HR Manager or Senior HR Generalist role.
· Proven hands-on experience with full cycle recruitment, payroll administration, and employee relations.
· Strong knowledge of HRIS systems and ATS platforms.
· Strong knowledge of employment laws and HR best practices.
· Excellent communication, organizational, and problem-solving skills.
· Ability to manage multiple priorities in a fast-paced environment.
· HR Certification is a plus
WHAT WE OFFER
· The opportunity to play a hands-on role across the full HR lifecycle.
· A position ideal for someone who wants to be involved, take ownership, and make a meaningful impact within the HR function.
· A collaborative and supportive HR team environment reporting directly to the Head of HR.
· Competitive compensation and benefits package.
· A hybrid work environment that supports flexibility and work-life balance.
CloserStill Media reserves the right to request a DBS or credit check should the role require it.
DIVERSITY AND INCLUSION:
CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.
We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.
- Department
- HR
- Locations
- USA - New York
- Remote status
- Hybrid
USA - New York
Awards
We have won more Awards than any other company in the Exhibition Industry.
We have achieved over 50 industry awards, including the coveted ‘Best Business Exhibition’ seven times, featured in The Sunday Times 100 Best Places to Work 3 times (2018. 2019 & 2020), been Voted by members of the Association of Exhibition Organisers as the ‘Most Respected Company’ in the exhibition Industry. Best Business Exhibition (x7), Best Marketing (x8) and Best Sales (x4) Best Launch or Brand Extension (x5). Adapting to digital during 2020, we also won 3 awards at the new Event Digital Awards.
About CloserStill Media
We are on a mission... To be the most dynamic global B2B events and communities business.
At our core, we have unwavering faith in our workforce. Our entrepreneurial and empowered teams are dedicated to perpetual evolution of their brands, shaping leading engagement in their respective industries. We firmly believe that great people are the architects of extraordinary events.
We are committed to Diversity & Inclusion and to making CloserStill Media a safe, inclusive, and collaborative workplace. We are a global and multicultural business and we strive to create a diverse and inclusive environment where our colleagues can grow and develop no matter who they are and where they work.