Networks Community Programme and Engagement support
WHO WE ARE:
At CloserStill, we strive to deliver the best. We’re on a mission to be the most dynamic B2B events and communities business in every market we serve, bringing people together to learn, connect and grow.
Operating across five regions, we power over 200 market-leading events, publications and brands across Business Technologies, Healthcare, Learning, HR & Education, and Future Transport & Infrastructure.
But what truly sets us apart is our people.
Our teams are diverse, driven, and united by a shared commitment to excellence. Rooted in our core values of ownership, empathy, teamwork, integrity, and determination, we empower every employee to grow, shape their own path and make a meaningful impact.
Joining CloserStill means being part of something bigger - not just building events, but creating opportunities, connections, and lasting value for the communities we serve.
The Networks is a leading digital health leadership community that has supported senior NHS officials for over 10 years. We run one of the UK's most influential professional networks, bringing together innovation, collaboration, and thought leadership in healthcare.
WHO WE ARE LOOKING FOR:
You are a passionate community engagement leader with proven experience building, growing, and maintaining engaged professional communities. You have a track record of converting community involvement into attendance and participation at events and activities. You're a relationship builder with strong stakeholder management skills, particularly experience working with senior government and NHS officials. You thrive in dynamic environments, manage teams effectively, and bring a strategic mindset and strong execution skills. You're passionate about health and community action, and you're committed to the value of community engagement and outreach.
THE ROLE:
As Networks Community Programme and Engagement Manager, you'll be responsible for growing, engaging, and retaining one of the UK's most influential communities of NHS digital health leaders. Reporting to the Managing Director, you'll own the year-round community engagement strategy, lead the Community Engagement Team, and ensure senior digital health leaders see the Networks as an essential professional community and leading platform for connection, collaboration, influence, and learning.
Key Responsibilities:
Community Leadership
Own and develop the year-round community engagement strategy
Build and maintain relationships with senior NHS stakeholders and government officials
Support communities to become more cohesive, sustainable, and vibrant
Identify new collaboration tools and engagement approaches
Analyse emerging community needs and market trends
Recommend improvements to engagement and growth
Event & Activity Delivery
Convert community involvement into participation at Summer Schools, Rewired, webinars, and networking events
Deliver a minimum of 300+ delegate attendance at Summer Schools
Identify speakers for webinars and events
Work with marketing on targeted recruitment and retention strategies
Oversee sponsor deliverables
Growth & Development
Identify new members and prospects through research and outreach
Identify growth opportunities for new community specialist groups
Develop segmentation strategies for different audience groups
Maintain market knowledge to inform decision-making
Team & Budget Management
Lead and manage the Community Engagement Team
Set, monitor, and review team targets and workload
Manage the budget for all community engagement activities
Report regularly to the MD on delivery and KPIs
ABOUT YOU:
Experience Required:
Proven community engagement with measurable outcomes
Experience leading and managing a team
Track record of setting up and maintaining stakeholder partnerships
Experience delivering community-based projects
Experience developing strategies and action plans
Working relationships with government stakeholders
Skills & Abilities:
Excellent written and verbal communication skills
Strong presentation skills
Proficient in Microsoft Office and CRM systems
Self-starter with strong initiative
Effective decision-maker
Collaborative team player
Interest in digital health or the health sector
What We're Looking For:
Passionate about health and community engagement
Genuine commitment to community empowerment
Champion for diversity and inclusion
Can-do attitude to delivery and change
High performer who delivers on promises
CloserStill Media reserves the right to request a DBS or credit check should the role require it.
DIVERSITY AND INCLUSION:
CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.
We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.
We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, don't hesitate to get in touch with our HR team at hr@closerstillmedia.com.
- Department
- Sales
- Remote status
- Hybrid
London
Awards
We have won more Awards than any other company in the Exhibition Industry.
We have achieved over 50 industry awards, including the coveted ‘Best Business Exhibition’ seven times, featured in The Sunday Times 100 Best Places to Work 3 times (2018. 2019 & 2020), been Voted by members of the Association of Exhibition Organisers as the ‘Most Respected Company’ in the exhibition Industry. Best Business Exhibition (x7), Best Marketing (x8) and Best Sales (x4) Best Launch or Brand Extension (x5). Adapting to digital during 2020, we also won 3 awards at the new Event Digital Awards.
About CloserStill Media
We are on a mission... To be the most dynamic global B2B events and communities business.
At our core, we have unwavering faith in our workforce. Our entrepreneurial and empowered teams are dedicated to perpetual evolution of their brands, shaping leading engagement in their respective industries. We firmly believe that great people are the architects of extraordinary events.
We are committed to Diversity & Inclusion and to making CloserStill Media a safe, inclusive, and collaborative workplace. We are a global and multicultural business and we strive to create a diverse and inclusive environment where our colleagues can grow and develop no matter who they are and where they work.