WHO WE ARE:

CloserStill Media run over 80 market-leading business exhibitions in the learning, healthcare, technology, and veterinary sectors, with events in the UK, Europe, USA and Asia.

Our portfolio includes some of the fastest growing, and often award-winning events including the London Vet Show, Cloud Expo Europe, Data Centre World, The Pharmacy Show, Learning Technologies, DevLearn and The Dentistry Show.

We are the envy of the events sector with over 60 major industry awards including The Sunday Times Top 100 Best Companies to work for three years in a row in 2018, 2019 and 2020!

We have exciting growth plans over the next two to three years and are looking for ambitious and motivated people to join our award-winning teams.
 

WHO WE ARE LOOKING FOR

Based in the Coventry Office, the role reports to the Credit Control Supervisor. The role will cover all aspects of credit control and billing for our shows ranging across the UK and France

The duties will include:

• Responsible for all debt collection, by telephone and email, on allocated shows, to ensure all is collected before the show and in line with monthly targets.
• Circulate weekly debtors reports to accurately communicate debt collection status to the exhibition teams and Credit Control Supervisor
• Hold regular update meetings with Sales and Supervisors to agree on actions and deal with queries or issues.
• Proactively Identity bad payers and propose action to ensure they pay before the event.
• Assistance in posting and allocating customer receipts to accounts
• Liaise with the respective departments within the business to resolve disputed invoices and secure payment
• Provide advice and solutions on billing queries to customers and to the business
• Complete all relevant AR & Billing administration on shows under your control including management of actions required on all supporting systems to enable accurate reporting and billing to customers
• Respond promptly and completely to both client and internal inquiries
• Provide ad-hoc reporting as required
• Control of insurance process against own show/s
• Raise refund requests in accordance with processes
• Manage show amendments administration to enable accurate billing and corrections
• Other duties as delegated by the manager and supervisor in the team
• Support administration on additional processes managed within the team including but not exclusive to insurance coverage and legal action
• Assist in contractual paperwork administration ensuring wording is in line with the group in French language translation
• Attending events and shows where required and as allocated under your debt control

Skills

• Prior experience in Credit Control and Sales invoicing;
• A basic understanding of how all areas of the Finance Department work and interact;
• Needs to work with a high degree of accuracy whilst still being deadline focused.
• A clear understanding of processes with the ability to suggest updates and improvements;
• Excellent communication skills, with the ability to understand issues and communicate clearly with non-Finance staff;
• Computer literate with basic Excel skills.
• Understanding of local customs and the way of working of companies based in France

ABOUT YOU:

• Flexibility – This is a fast-paced environment where the workload fluctuates through the year so the person must be able to vary their approach to ensure that they achieve the required results. Additional hours and travel to the London office may be required.
• Prioritization – It is essential that the person can appropriately prioritise work and keep their manager informed of any potential issues so that there is time to take corrective action.
• Solution-orientated with a proactive “can do” attitude, working with a sense of pace and urgency, when required. Also, a willingness to delve into the detail to ensure that the source of any issues is identified and tackled rather than just dealing with the symptoms.

Qualifications & Experience

• No specific qualifications are required.

 
Unfortunately, we do not offer sponsorship at this time 

CloserStill Media reserves the right to request a DBS or credit check should the role require it.

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation. 

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.